Refund Policy

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with the email address you used at checkout, or email us at info@elevait.org and we will arrange it for you.

Approved refunds are returned to your original payment method, usually within 5–10 business days depending on your bank.

Cancelling

You can cancel a subscription at any time from Account → Membership. Cancelling stops future renewals; your access continues to the end of the period you have already paid for. The free daily page in Elevait remains yours either way.

Renewals

If a renewal charge takes you by surprise, get in touch — we would rather sort it out than have you pay for something you are not using. Refunds outside the 30-day window are handled case by case, in line with Paddle's refund policy.